Shipping policy

Shuffystore — Shipping Policy

Last Updated: August 31, 2026

At Shuffystore, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment.

Orders are normally not processed or shipped on weekends or public holidays.

Once your order has been shipped, you may receive a shipping confirmation and tracking information when available.

2. Estimated Delivery Time

Our estimated delivery time is:

7–15 business days

Delivery times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary depending on your location, shipping carrier, customs procedures, and other circumstances.

3. Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

If an order qualifies for free shipping, the applicable offer will be shown during checkout.

4. Tracking Your Order

Once your order has been shipped, tracking information may be provided by email or through your order details.

Please note that tracking information may take some time to update after the package has been handed over to the shipping carrier.

If your tracking information does not update immediately, please allow additional time for the carrier's system to register the shipment.

5. Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Shuffystore is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us immediately.

We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed or shipped.

6. Shipping Delays

Although we work with our shipping partners to deliver orders within the estimated timeframe, delays can occasionally occur.

Delays may be caused by:

  • Shipping carrier issues

  • Weather conditions

  • Public holidays

  • Customs clearance

  • High order volumes

  • Incorrect shipping information

  • Government restrictions

  • Natural disasters

  • Other circumstances beyond our reasonable control

Shuffystore is not responsible for delays caused by circumstances outside our reasonable control.

7. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check:

  • Your delivery location

  • With household members

  • With neighbors

  • With the shipping carrier

If you are still unable to locate the package, please contact us and provide your order number. We will review the situation and assist you where possible.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

To help us investigate the issue, please provide:

  • Your order number

  • Photos of the damaged packaging

  • Photos or video of the damaged product

We will review your request and determine the appropriate solution in accordance with our Return & Refund Policy.

9. International Orders

For international orders, the shipment may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated at checkout, any applicable customs duties, import taxes, or similar charges are the customer's responsibility.

Customs procedures may also result in additional delivery delays.

10. Contact Us

If you have questions about your order or shipment, please contact Shuffystore Customer Support:

📧 Email: contact.shuffystore@gmail.com
💬 WhatsApp: +91 7025177028

When contacting us about an order, please include your order number so we can assist you more efficiently.

11. Policy Updates

Shuffystore reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be posted on this page with an updated Last Updated date.

Thank you for shopping with Shuffystore!